Refund and Returns Policy

Siddiqui Royal Collection

Last Updated: [11/25/2025]

We want you to have a safe and satisfying shopping experience. Please read our refund policy carefully.

No General Refund

We do not offer refunds for:

• Changing your mind
• Ordering the wrong product
• Personal preferences not related to quality

100% Money-Back Guarantee (Quality Issue Only)

If you receive a product that you do not like due to quality, you can request a 100% money-back guarantee.

Conditions:

• Product must not be broken or damaged.
• You must report the issue within 24 hours of receiving the parcel.
• Product should be unused and in original packaging.

Damaged / Broken Item

• We pack every order with care.
• If a product arrives broken or damaged, send us a picture/video within 24 hours.
• We will offer replacement or money-back depending on the case.

Return Process

To apply for quality refund:

1. Contact us through WhatsApp.
2. Share your order details and issue.
3. Return the product through courier (we will guide you).
4. After receiving and checking the product, refund will be processed.

Refund Method

Refund will be sent via:

• JazzCash
• Easypaisa
• Bank transfer

When Refund Will Not Be Given

Refund is not provided if:

• Product is damaged by the customer
• Used items
• Missing accessories
• No issue reported within 24 hours

Contact for Refund.

WhatsApp: [Your Number]
Email: [Your Email]

Shipping Policy – Siddiqui Royal Collection

We want your order to reach you safely and on time. Here is how shipping works:

Free Delivery Across Pakistan

We offer 100% Free Shipping Nationwide, no minimum order required.

Processing Time

• Orders are processed within 24 hours (working days).
• Once processed, package is handed over to trusted courier partners.

Delivery Time

Average delivery time:

• 2–5 days for major cities
• 3–7 days for other areas

Delivery time may be affected by weather, holidays, or courier delays.

Order Confirmatio

You will receive:

• Confirmation message
• Order tracking details (if available)

Secure Packaging

We pack all items carefully to ensure:

• No damage
• No breakage
• Safe delivery

If any item arrives broken, report within 24 hours.

Wrong / Fake Address Issue

If the address or phone number is incorrect:

• Courier may delay delivery
• Order may be returned back to us
• Re-shipping charges may apply (if customer provided wrong info)

Contact for Shipping Questions

WhatsApp: [Your Number]
Email: [Your Email]